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Herzlich Willkommen bei Service with Passion, dem Concierge-Service, der Ihnen keine Wünsche offenlässt. Wir vereinen den höchsten Luxus und Herzlichkeit in perfekter Symbiose. Bei uns haben SIE höchste Priorität.
CEO Murat Cetin ist Gründer, Visionär aber vor allem das Herz unseres Unternehmens, denn er versteht es aufgrund seiner großen Gastfreundschaft und seiner langjährigen Erfahrung im Luxussegment des Gastronomiegewerbes wie kein Zweiter, Ihnen alle Wünsche zu erfüllen, bevor Sie diese überhaupt erahnen können:
„Seit ich als Kind in der türkischen Kultur aufgewachsen bin, weiß ich, wie schön es ist, Gäste zu empfangen.
Es war für mich immer etwas Besonderes, wenn wir Gäste zu Hause hatten.
Inspiriert von dieser Freundlichkeit und Gastfreundschaft, begann ich meine Karriere in großartigen Hotels und Restaurants dieser Welt.
Ich reiste um den Globus und ließ mich von den außergewöhnlichsten Resorts und Hotels inspirieren.
Ich lernte von großartigen Mentoren und bediente wunderbare Berühmtheiten, Politiker und Geschäftsleute.
Heute bin ich in der glücklichen Lage, mein eigenes Unternehmen zu gründen.
Als ich meinen Kollegen in der Hotellerie und Gastronomie etwas beibrachte, sagte ich ihnen stets, dass man für diese Art von Arbeit immer Herzblut und Leidenschaft für den Service mitbringen muss, wenn man es zu etwas bringen will!
Service ist etwas Schönes und Besonderes. Er muss direkt aus der Seele kommen und warm und echt sein.
Dieser Service mit Leidenschaft wurde zu meiner Inspiration für meine Karriere.
Ich freue mich sehr, meine Art der Gastfreundschaft mit Ihnen zu teilen und Sie mit meinem ganzen Wissen zu unterstützen.
Ich danke Ihnen sehr.“
Mit freundlichen Grüßen
Murat Cetin
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Service with Passion ist die richtige Wahl für alle, die Ihre Mitarbeiter, oder natürlich sich selbst in der Kunst der exzellenten Dienstleistung geschult haben möchten. Wir legen höchsten Wert auf ein sehr persönlich, verschwiegen, leises unauffälliges Auftreten und absolute Privacy und arbeiten mit Unternehmen und Einzelpersonen aus einer Reihe von verschiedenen Branchen zusammen, darunter Gastgewerbe auf Mallorca, sowie auch internationale Konzerne in ganz Europa gleichermaßen.
Unser Ansatz ist, dass Exzellenz im Kundenservice viel mehr ist als ein freundliches Lächeln auf den Lippen. Es ist die Leidenschaft und Vision für persönliches und dennoch höchst diskretes Auftreten, das Erkennen von Nahbarkeit, ohne aufdringlich zu sein und das Erspüren der verborgenen Details, die im täglichen Leben der Kunden existieren. Das Ziel unseres höchstprofessionellen Trainings ist es, nicht nur ein schablonenartiges, allgemeines Training zu präsentieren, sondern das verborgene Potenzial jedes Teilnehmers ganz individuell zu erarbeiten, damit er seine Talente und seine Leidenschaft für die Bereitstellung von Nahbarkeit, Qualität, völliger Diskretion und Auszeichnung in allen Elementen des Kundenservice nutzen kann. Dies wird eine spannende Reise sein, die auf die Bedürfnisse Ihres Unternehmens zugeschnitten ist und gleichzeitig die Eignung und Begeisterung Ihrer Mitarbeiter, oder von Ihnen selbst maßgeblich verbessern wird.
Kontaktieren Sie uns gerne für ein maßgeschneidertes Trainingsprogramm auf Mallorca, aber auch in ganz Europa!
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[av_heading heading=’MYSTERY SHOPPING’ tag=’h4′ style=’blockquote elegant-quote elegant-centered’ subheading_active=” show_icon=” icon=’ue800′ font=’entypo-fontello’ size=” av-desktop-font-size-title=” av-medium-font-size-title=” av-small-font-size-title=” av-mini-font-size-title=” subheading_size=” av-desktop-font-size=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=” icon_size=” av-desktop-font-size-1=” av-medium-font-size-1=” av-small-font-size-1=” av-mini-font-size-1=” color=” custom_font=” subheading_color=” seperator_color=” icon_color=” margin=” margin_sync=’true’ av-desktop-margin=” av-desktop-margin_sync=’true’ av-medium-margin=” av-medium-margin_sync=’true’ av-small-margin=” av-small-margin_sync=’true’ av-mini-margin=” av-mini-margin_sync=’true’ headline_padding=” headline_padding_sync=’true’ av-desktop-headline_padding=” av-desktop-headline_padding_sync=’true’ av-medium-headline_padding=” av-medium-headline_padding_sync=’true’ av-small-headline_padding=” av-small-headline_padding_sync=’true’ av-mini-headline_padding=” av-mini-headline_padding_sync=’true’ padding=’10’ av-desktop-padding=” av-medium-padding=” av-small-padding=” av-mini-padding=” icon_padding=’10’ av-desktop-icon_padding=” av-medium-icon_padding=” av-small-icon_padding=” av-mini-icon_padding=” link=” link_target=” id=” custom_class=” template_class=” av_uid=’av-ldebywyz’ sc_version=’1.0′ admin_preview_bg=”][/av_heading]
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Wir machen für Sie das Unsichtbare sichtbar!
Sie haben mit Herzblut Ihr eigenes, kundenorientiertes Unternehmen gegründet, gehen in Ihrem Beruf auf höchster Ebene vollkommen auf und streben stets nach den höchsten Standards und dem besten Kundenerlebnis? Dann sind Sie genau richtig bei uns. Denn auch wenn man versucht sein eigenes Restaurant, die eigene Bäckerei oder das eigene Hotel so objektiv wie möglich zu betrachten, entwickeln sich immer sogenannte „Blindspots“, die man selbst einfach nicht wahrnimmt. Wir helfen Ihnen durch unser Angebot des Mystery Shoppings genau hier anzusetzen, diese „Blindspots“ auf höchstem Niveau aufzudecken und gemeinsam mit Ihnen Ihr Unternehmen zu optimieren.
Wie genau funktioniert das?
Unsere geschulten Experten testen fachspezifisch, diskret und bewusst das Erlebnis in Ihrem Unternehmen. Anhand eines mit Ihnen individuell vorher optimierten Kriterienkatalogs werden so versteckt die Qualität der jeweiligen Dienstleitung getestet. Mystery Shopping dient also als valides Instrument, um die Qualitätsstandards Ihres Unternehmens zu prüfen, dadurch die Kundenzufriedenheit zu erhöhen und somit die Bindung an das eigene Unternehmen zu stärken, wodurch sich langfristig auch ein deutlich höherer Umsatz verzeichnen lässt. Um die Unbefangenheit Ihrer Mitarbeiter sicherzustellen, wird natürlich von den Diensthabenden keiner über das anstehende Mystery Shopping informiert. So wird ein normales Arbeitsumfeld garantiert und das Mystery Shopping ein voller Erfolg!
Wenn gewünscht, bieten wir Ihnen nach dem Mystery Shopping auch hochklassige Schulungen für Ihre Mitarbeiter an, um die im Shopping bemerkten Punkte zu evaluieren das neu gewonnene Knowhow direkt umzusetzen und Ihr Unternehmen dadurch zu optimieren!
Für all Ihre Fragen und Details rund um das Thema Mystery Shopping wenden Sie sich gerne an uns! Wir freuen uns, mit Ihnen gemeinsam Ihr Unternehmen zu optimieren!
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Unser Concierge-Service mit Hauptsitz auf Mallorca steht für das höchste Level an persönlichem Engagement, Diskretion und Luxus. Denn für uns sind wahrer Luxus Orte der Veredelung und Freiräume, die aufatmen lassen. Aus diesem Grund haben wir für Sie die perfekten Oasen zum Abschalten geschaffen, in denen sie Sie sich um nichts kümmern müssen und auf höchstem Niveau und mit allergrößter Diskretion verwöhnt werden. Wir sorgen dafür, dass Sie sich um nichts sorgen müssen. Bei uns steht die persönliche Betreuung im Vordergrund, wobei wir uns bestens darauf verstehen, mit Ihrer Umgebung zu verschmelzen. Wir bieten Ihnen atemberaubende Villen und Finken mit einem Concierge – Service, der sich auf höchstem Luxusniveau bewegt und sich um all Ihre Wünsche kümmert, sich vor Ort bestens auskennt und natürlich auch zwischen verschiedenen Sprachen für Sie vermittelt. Durch unser individuell auf Sie abgestimmtes Paket schaffen wir für Sie eine Umgebung, in der Sie sich nur auf sich selbst konzentrieren und pure Erholung genießen können, egal ob Sie geschäftlich oder privat reisen. Unser Angebot
Haben Sie Fragen? Wollen Sie sich ihr individuelles Paket erstellen lassen? Kontaktieren Sie uns noch heute!
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Ihre Luxusimmobilie ist ein wertvolles Gut, das ebenso erstklassige Dienstleistungen erfordert. Oder würden Sie denn Ihren Ferrari in der örtlichen Waschanlage waschen lassen? Vermutlich nicht. Wir von Service with Passion kennen die einzigartigen Anforderungen von High-End Immobilien auf Mallorca und ganz europaweit! Wir erhalten für Sie den exklusivsten und außergewöhnlichsten Servicestandard und wissen, was für Sie wichtig ist, noch bevor Sie es uns sagen. Dadurch, dass wir für jede Immobilie ein ganz individuelles Konzept entwerfen und ein besonderes Gespür für jedes Haus und dessen Geschichte besitzen, die Ihre Erwartungen übertreffen werden. Unser Management versteht sich darauf, einen ganz persönlichen Berater für Sie zur ständigen Verfügung zu haben, der das Team für Ihre Property perfekt managed und all Ihre Wünsche zu erfüllen weiß, ohne, dass Sie diese anbringen müssen. Auch im Bereich Instandhaltung arbeiten wir nur mit den renommiertesten und besten Dienstleistern zusammen, die sich rund um die Uhr und natürlich in höchster Diskretion für Ihr Wohlbefinden einsetzen. Und auch, wenn Sie längere Zeit nicht vor Ort sind, können Sie sich sicher sein, dass Ihr Zuhause in unserem Estate- und Property-Management auf Mallorca und überall in Europa in den allerbesten Händen ist und in höchster Perfektion gepflegt auf Ihren nächsten Aufenthalt wartet!
Kontaktieren Sie uns noch heute, um den besten und luxuriösesten Estate- und Porperty-Management-Service auf Mallorca und in ganz Europa zu engagieren!
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Wenn Sie Ihr Hotel, Restaurant, oder Ihren Service auf Mallorca und in ganz Europa optimieren, weiterentwickeln und neues Potenzial schöpfen wollen, dann sind Sie bei Service with Passion an der absolut richtigen Stelle. Unsere Experten können Ihnen aufgrund Ihrer makellosen Ausbildung, exzellentem Sachverstand und langjährigen Erfahrung ganz gezielt weiterhelfen und Ihr Unternehmen mit Schwung und geballter Kompetenz auf das nächste Level des Erfolgskurses katapultieren. Wir helfen Ihnen, indem wir Ihre betriebliche Lage ganz genau und objektiv unter die Lupe nehmen und Ihre Stärken, sowie auch das ausbaufähige Potenzial Ihres Betriebs identifizieren, welches Sie von innen heraus vielleicht gar nicht wahrnehmen konnten. Oftmals ist es schier nicht möglich, alle „Probleme“ zu bemerken, wenn man selbst so tief im Geschehen verwurzelt ist – hier hilft manchmal einfach der verständnisvolle Blick unserer Profis von außen, welche dann mit Ihnen gemeinsam einen ganz individuell auf Sie zugeschnittenen Lösungsplan erarbeiten, der genau in Ihrem Sinne und mit tatkräftiger Unterstützung unserer einzigartigen Experten punktgenau ausgeführt wird und Ihnen mit Sicherheit zu einem noch florierenderem und mit höchster Kundenzufriedenheit ausgezeichnetem Unternehmen verhelfen wird. Wir, Service with Passion, sind mehr als nur Berater. Wir wissen genau, vor welchen Herausforderungen Sie stehen und an welchen Stellen geschraubt werden muss und lassen Sie dabei zu keiner Zeit allein. Wir von Service with Passion sind Macher vor Ort und helfen Ihnen kompetent und flexibel durch die Zeit der Veränderung.
Zögern Sie nicht und kontaktieren Sie Service with Passion noch heute! Gemeinsam bringen wir Ihr Unternehmen auf das höchste Level der Erfolgsschiene!
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Unser Herz schlägt auf und für Mallorca, aber natürlich auch weit über die „schönste Insel der Welt“ hinaus. Als erfahrene Eventmanagement Agentur im Luxusbereich konzipieren wir mit Ihnen vor Ort auf Mallorca und international in ganz Europa höchstprofessionelle und kreative Erlebnisse, die Ihre Teilnehmer noch lange in Erinnerung behalten werden. Wir glauben daran, dass das unmittelbare Erleben von pefekt organisierten Events echte Emotionen und Begeisterung hervorruft – denn einzigartige Momente begeistern Menschen, werden weitererzählt und mit einem wundervollen Gefühl verknüpft. Unsere Experten arbeiten auf höchstem Niveau und erschaffen mit Ihnen gemeinsam das Event Ihrer Träume. Wir begleiten Sie vom ersten Gedanken bis hin zur letzten Nacharbeitungszeile kompetent und souverän. Unsere individuellen und präzisen Kommunikationstools, Beziehungen in die besten Kreise und Professionalität setzen wir in allen Phasen des Events ein. Damit wird Ihre Veranstaltung im Luxusbereich ein voller Erfolg und die von Ihnen gewünschten „Botschaften“ nachhaltig verbreitet. Auch arbeiten wir nur mit den besten und prestigeträchtigsten Dienstleitern zusammen, die die jeweilige Branche zu bieten hat. Daher können wir Ihnen von den wundervollsten Locations über die feinsten Caterer bis hin professionellsten Bühnenbauern alles bieten, was Ihr Herz begehrt! Der Anspruch von Service with Passion ist die Kreation von unvergesslichen Erlebnissen, die mit Ihrem Unternehmen verknüpft werden und weit über den Moment hinauswirken. Nämlich dort, wo sie die stärkste Intensität haben – ganz nah am Menschen!
Wir haben Ihr Interesse geweckt, oder Sie haben Fragen rund um das Thema Eventmanagement? Dann kontaktieren Sie uns gerne. Wir freuen uns auf Sie!
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Murat Cetin
Carrer Dionnis Bennassar No.6 Piso 3ª
07010 Palma de Mallorca
Phone
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murat@servicewithpassion.es
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Happy Clients
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Finished Projects
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of experience
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